Please place your order using our website. If you have any questions, email is the best way to reach us, and our response time is normally within minutes or a few hours. It does NOT take us a few days to respond like some of our competitors. If you wish to contact us or order by phone, call us at 616-283-0810. This is a free call if dialed from any Verizon Wireless phone. Or, you can email us your number and we'll call you back promptly. Phone hours are 10 am to 6 pm eastern time (GMT -5) Monday - Saturday. We often answer emails late at night, but no telephone customer service is available after hours.

If we do not reply to your email inquiry within 24 hours, you can assume that either we did not get your email or perhaps your email service is having problems, or considers our email spam or junk mail. Please re-send your message if we do not reply within 24 hours.

You can also mail in your order with a check or money order, or fax us your order and credit card details. This allows us to continue keeping our expenses extremely low, so we can continue to give you the absolute lowest prices on our quality products.

Email us for mailing address.

Email address: sales@framersisland.com

Fax: 616-874-4234

We appreciate your business! Thank you!